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SANE Australia

SANE offers a range of free digital and telehealth support services for people over 18 years of age with complex mental health needs, and their family, friends and carers. They also provide mental health support to people with intellectual disability, autism or acquired brain injury.

Vision and mission

Making space for complex mental health.

How SANE can help

They offer different types and levels of support, so you can find what works for you. Choose from a range of FREE complex mental health supports, including counselling, peer support, online groups and events, 24/7 community forums, and online information and resources.

Information lines / help lines

  • Call 1800 187 263 Monday to Friday. Counselling 12-6pm or Services Enquiries 10am-8pm (AEST/AEDT)

Programs

  • Reach out by phone: Monday to Friday, excluding Public Holidays. Access free counselling 12-6pm or get help with enquiries about SANE services, information and resources 10am-8pm (AEDT/AEST).
  • Call 1800 187 263. Free Translating and Interpreting Service (TIS) 131 450.

  • Community Forums: Available 24/7. Connect with people who understand what you are going through, seek advice and surround yourself with support. They're safe and anonymous.

  • Guided Recovery: Available Monday to Friday, 10am to 8pm (AEDT/AEST). A 15-week program for people wanting individual guidance and support with their mental health recovery. Includes 6 appointments with a dedicated counsellor or peer support worker and access to online groups.

  • Mental Health Recovery Webinars: Last Wednesday of every month, 7-8pm (AEDT/AEST). Monthly community webinars with new topics and guests, including lived experience advocates and subject matter experts.

  • Information and Resources: Available 24/7. Access information you can trust on complex mental health issues. SANE factsheets and guides are easy to read and can help you understand what’s happening and what strategies can be helpful.

  • Guidance for supporting someone at risk of suicide: Available 24/7. A resource that provides information and advice about supporting someone who has attempted, or is at risk of attempting, suicide.

Recommended links

This information was originally published on healthdirect - SANE Australia.

Last reviewed: April 2025

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