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  4. What do Aboriginal and Torres Strait Islander Health Workers do?

What do Aboriginal and Torres Strait Islander Health Workers do?

Key facts

  • Getting culturally safe care during and after pregnancy is important for Aboriginal and/or Torres Strait Islander parents and families, so you feel respected, heard and supported throughout your pregnancy.
  • Pregnancy care (also called antenatal or maternity care) should start early in pregnancy.
  • Regular antenatal care helps keep you and your baby as healthy as possible during your pregnancy.
  • Aboriginal and/or Torres Strait Islander Health Workers can provide culturally safe care, support and information throughout your pregnancy.
  • After your baby is born, they can continue to support you and connect you with local health and community services if you need them.

On this page

  • What are Aboriginal and/or Torres Strait Islander Health Workers and Health Practitioners?
  • What is culturally safe care?
  • Why is culturally safe care important during pregnancy?
  • Where do Aboriginal and/or Torres Strait Islander Health Workers work?
  • Will I see an Aboriginal and/or Torres Strait Islander Health Worker during my pregnancy?
  • What is an Aboriginal Hospital Liaison Officer?
  • Resources and support

What are Aboriginal and/or Torres Strait Islander Health Workers and Health Practitioners?

An Aboriginal and/or Torres Strait Islander Health Worker or Health Practitioner can support you throughout pregnancy, birth and early parenthood. They understand both healthcare and the importance of culture, family and community, helping you feel heard, respected and supported.

They can provide health information, answer your questions, help you understand your care and connect you with services that meet your family's needs. They also work alongside doctors, midwives, nurses and other healthcare professionals to help make your care as smooth and coordinated as possible.

Having an Aboriginal and/or Torres Strait Islander Health Worker or Health Practitioner involved in your care can help you feel more confident using health services and make it easier to get the support you and your baby need.

What is culturally safe care?

Culturally safe care means receiving healthcare in a way that respects your:

  • culture
  • values
  • identity 

You should feel that your healthcare team listens to you and respects you. You will be listened to, included and involved in decisions about your care.

Healthcare professionals should provide care that is safe, accessible and responsive to your needs. They should also recognise and address racism, reflect on their own attitudes and biases, and work to build respectful relationships with Aboriginal and Torres Strait Islander peoples.

When healthcare is culturally safe, people are more likely to feel comfortable accessing services, asking questions and getting the care they and their families need.

Why is culturally safe care important during pregnancy?

Feeling safe, respected and supported during pregnancy can make it easier to access the care you and your baby need. Regular antenatal care (care during pregnancy) from early pregnancy is linked to better health outcomes for both you and your baby and gives you the opportunity to ask questions, understand your options and prepare for birth.

Research shows that Aboriginal and Torres Strait Islander women who receive pregnancy care through an Aboriginal Community Controlled Health Service are more likely to:

  • start antenatal care early
  • have 5 or more antenatal visits

Their babies are also more likely to have better health outcomes, including:

  • fewer premature babies
  • less need for care in a neonatal nursery
  • lower planned caesareans
  • higher rates of breastfeeding when leaving hospital

Aboriginal and/or Torres Strait Islander Health Workers are an important part of this care. They can provide information and support throughout your pregnancy, help you understand your care and work with your healthcare team to make sure your care is culturally safe and responsive to your family's needs.

Birthing on Country

Birthing on Country is a model of culturally safe maternity care developed and delivered in partnership with Aboriginal and/or Torres Strait Islander families and communities. It brings together maternity care, Aboriginal and Torres Strait Islander knowledges, connection to Country, family support and continuity of care to help improve outcomes for parents and babies.

What's the difference between Aboriginal and/or Torres Strait Islander Health Workers and Health Practitioners?

Both Aboriginal and/or Torres Strait Islander Health Workers and Health Practitioners can support you and your family throughout pregnancy and after your baby is born.

The main difference is their qualifications and registration.

Health Practitioners have completed additional training and are registered with the Aboriginal and Torres Strait Islander Health Practice Board of Australia.

Where do Aboriginal and/or Torres Strait Islander Health Workers work?

You may meet an Aboriginal and/or Torres Strait Islander Health Worker at an Aboriginal Community Controlled Health Organisation (ACCHO), an Aboriginal Medical Service (AMS), hospital, community health service or other healthcare setting.

They work alongside doctors, midwives, nurses and other healthcare professionals to support you throughout pregnancy and after your baby is born.

They can help you understand your care, answer your questions, connect you with local services and make sure your care is respectful of your culture, values and family's needs.

Some Aboriginal and/or Torres Strait Islander Health Workers and Health Practitioners have specialist roles, such as supporting maternal and child health, community health, health education and social and emotional wellbeing.

Will I see an Aboriginal and/or Torres Strait Islander Health Worker during my pregnancy?

You may see an Aboriginal and/or Torres Strait Islander Health Worker or Health Practitioner during your pregnancy, depending on where you receive your care. They work alongside doctors, midwives and other healthcare professionals to support you throughout pregnancy and after your baby is born.

They can:

  • help you understand your care and answer your questions
  • explain health information in a way that's easy to understand
  • help you communicate with your healthcare team
  • connect you with local health and community services
  • support you with breastfeeding, caring for your baby and understanding your baby's health and development

What is an Aboriginal Hospital Liaison Officer?

If you have your baby in hospital, an Aboriginal Hospital Liaison Officer (also called an Aboriginal Liaison Officer or Aboriginal Health Liaison Officer) can support you and your family during your stay.

They can help you:

  • understand what to expect during your stay in hospital
  • talk to your doctors and other health professionals
  • understand your treatment and ask questions
  • involve your family in your care, if you choose
  • arrange support and services before you go home 

If you would like to speak with an Aboriginal Hospital Liaison Officer, ask your midwife, nurse or other hospital staff.

Resources and support

Find an Aboriginal Community Controlled Health Organisation (ACCHO) (Opens in new tab) near you using the national ACCHO finder on the NACCHO (Opens in new tab) website.

View the map of Aboriginal and Torres Strait Islander health/medical services at the Australian Indigenous HealthInfoNet (Opens in new tab).

The Gidget Foundation Australia (Opens in new tab) website has information and links to First Nations pregnancy, birth and parenting support services across Australia.

In New South Wales, Aboriginal Maternal and Infant Health Services (AMIHS) (Opens in new tab) support families and communities during pregnancy and after birth.

Find out about Koori maternity services (Opens in new tab) in Victoria.

Queensland Health (Opens in new tab) provides information about culturally safe pregnancy care for First Nations families, including support available through local hospitals, Aboriginal Community Controlled Health Services and Aboriginal and/or Torres Strait Islander Health Workers.

In Western Australia (Opens in new tab), the Aboriginal Health Council of Western Australia (AHCWA) can help you find pregnancy, maternal and child health services, and can connect you with culturally safe maternity care in your local area.

The Tasmanian Aboriginal Centre (TAC) (Opens in new tab) provides services for Aboriginal and/or Torres Strait Islander families and communities. The service has offices located in Devonport, Launceston, Burnie, Bridgewater and Hobart.

The Aboriginal Medical Services Alliance Northern Territory (Opens in new tab) can help you find culturally safe health services in your local community. 

The Aboriginal Health Council of South Australia (Opens in new tab) supports culturally safe health service delivery, including programs to help you quit smoking during pregnancy to have healthier, stronger babies. 

Speak to a maternal child health nurse

Call Pregnancy, Birth and Baby to speak to a maternal child health nurse on 1800 882 436 (Opens in new tab) or video call. Available 7am to midnight (AET), 7 days a week.

  • Australian Commission on Safety and Quality in Health Care — User Guide for Aboriginal and Torres Strait Islander Health (Opens in new tab)
  • Australian Government — 3.01 Antenatal care (Opens in new tab)
  • Australian Government — Antenatal care use and outcomes for Aboriginal and Torres Strait Islander mothers and their babies (Opens in new tab)
  • Australian Government — 1.01 Birthweight (Opens in new tab)
  • Australian Government — Aboriginal and Torres Strait Islander mothers and babies (Opens in new tab)
  • Australian Government — About the Aboriginal and Torres Strait Islander health workforce (Opens in new tab)
  • Australian Indigenous HealthInfoNet — Aboriginal and Torres Strait Islander Health Professionals (Opens in new tab)
  • National Aboriginal Community Controlled Health Organisation — Aboriginal Community Controlled Health Organisations (ACCHOs) (Opens in new tab)
  • BMJ Global Health — Unique knowledge, unique skills, unique role: Aboriginal and Torres Strait Islander Health Workers in Queensland, Australia (Opens in new tab) (Topp, S. M., Tully, J., Cummins, R., Graham, V., Yashadhana, A., Elliott, L., & Taylor, S.)
  • Emergency Medicine Australasia — The Impact of Aboriginal Health Liaison Officers and Culturally Safe Strategies on Emergency Department Leave Events: A Scoping Review (Opens in new tab) (Budda-Deen Gomeroi, M., Reidy, I., Rose, L., & Rossiter, R.)
  • WA Health — Aboriginal Liaison Service (Opens in new tab)
  • Aboriginal Health & Medical Research Council of NSW — Supporting Best Practice in Aboriginal and Torres Strait Islander Maternal Health (Opens in new tab)

Find out how we develop and review our content.


Last reviewed: June 2026

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